Welcome to Novels Villa
Thank you for choosing Novels Villa for your vacation rental. By booking a stay with us, you agree to the following Terms & Conditions. Please read them carefully to ensure that you understand the terms governing your booking and stay at our villa.
1. Booking and Payment
- Booking Confirmation: To confirm your reservation, you must provide accurate personal information, including your full name, email address, and payment details. Your booking will only be confirmed once full payment or a deposit (as specified) is made.
- Payment Methods: We accept payments via credit card and secure online payment gateways. All payments must be made in full before check-in, unless otherwise agreed upon.
- Currency: All payments are processed in USD (U.S. Dollar) unless otherwise specified.
2. Rates and Fees
- Rental Rates: The rates for Novels Villa vary depending on the season, length of stay, and number of guests. Rates will be confirmed at the time of booking.
- Security Deposit: A security deposit may be required at the time of booking. This deposit will be refunded after your stay, provided the villa is left in good condition and no damages occur.
- Taxes and Additional Fees: All applicable taxes, resort fees, or other charges will be added to your total reservation cost as required by local law.
3. Cancellations and Modifications
- Cancellation Policy: If you need to cancel your reservation, please notify us as soon as possible. Our cancellation policy is as follows:
- More than 30 days before check-in: Full refund minus a 10% administrative fee.
- Less than 30 days before check-in: No refund unless the property is re-booked for the same dates.
- Modifications: If you wish to modify your reservation, we will do our best to accommodate your changes. However, changes to your reservation may result in rate adjustments or additional charges, depending on availability and timing.
4. Check-in and Check-out
- Check-in Time: The standard check-in time is 4:00 PM or later. If you require an earlier check-in, please request it in advance, and we will do our best to accommodate.
- Check-out Time: Check-out is at 11:00 AM. Late check-out may be arranged in advance, subject to availability and additional fees.
- Identification: You may be required to provide identification (such as a driver’s license or passport) upon check-in.
5. Guest Conduct
- Occupancy: The villa accommodates up to 12 guests. Any unauthorized guests beyond the confirmed number may result in additional charges or termination of your stay without refund.
- Noise and Behavior: We expect all guests to respect the property and the surrounding neighborhood. Please be mindful of noise levels and refrain from disruptive behavior. Failure to comply with local noise ordinances or guest conduct standards may result in eviction without refund.
- Smoking and Pets: Novels Villa is a non-smoking property. Smoking is not permitted inside the villa or on the deck. Pets are not allowed unless otherwise specified in writing prior to your booking.
6. Damages and Liability
- Damage to Property: You are responsible for the villa during your stay. Any damage, breakage, or loss of property must be reported immediately. The security deposit will be used to cover any damages. If the damages exceed the deposit amount, you will be responsible for the difference.
- Liability: We are not responsible for any personal injury, loss, or damage to personal property that occurs during your stay at Novels Villa. By booking, you agree to waive any claims against the property owners or management for incidents that occur during your stay.
7. Privacy and Data Security
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data during your stay.
8. Force Majeure
We are not liable for any failure to perform or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, weather conditions, strikes, governmental regulations, or any other cause beyond our reasonable control.
9. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of French St. Martin, and any disputes arising from your stay will be resolved through binding arbitration or in the courts of St. Martin.
10. Amendments to Terms & Conditions
Novels Villa reserves the right to modify or update these Terms & Conditions at any time. When changes are made, we will update this page with the revised date. We encourage you to review these terms periodically to stay informed about any changes.
11. Contact Information
If you have any questions about these Terms & Conditions or your booking, please feel free to contact us at:
Email: novelsvilla222@gmail.com
Phone: (404) 664-9440